The new Lucidya.com is here! We built our brand-new website to be a place where you can tinker with our platform, explore tailored insights, and connect the dots, all on your own terms and without any heavy lifting.
➡ Tour the platform at your pace: Go hands-on with our solutions. No sales call ambush.
➡ Find your fast track: We curated the content for your role. Marketing? Product? Support? Your path is ready.
➡ See the magic in action: Skip the theory and see the tangible outcomes for businesses like yours.
The therapy session every brand needs
Customers: “We need to talk.”
Brands: “Can you fill out this feedback form?”
If this sounds like your customer relationships, it's time for an intervention.
In our latest blog, we play relationship therapist for brands and their customers. We diagnose the 3 silent killers draining the spark from your CX and prescribe the exact cure.
Read the session notes and learn how to rekindle the connection.
AI meets CX at Lucidya’s 4th edition of Gamechangers 2025 this November
Riyadh, KSA — As artificial intelligence reshapes economies and consumer expectations alike, Lucidya, the leading AI-native customer experience (CXM) platform, will host its flagship event, Gamechangers 2025, on November 16 at the JW Marriott Riyadh.
Now in its fourth edition, Gamechangers will gather over 350 senior leaders from government, enterprise, and tech. The aim: to chart how AI is redefining customer engagement, loyalty, and competitive strategy in an increasingly digital Saudi Arabia.
Your website can now engage visitors in real time with Lucidya’s newest data source Live Chat. Connect your website directly to OmniServe to manage all customer conversations in one place, from social and email to web. Respond faster, boost satisfaction, and deliver a seamless support experience without switching tools.
Head to your favorite CXM platform now and try them out yourself!
That's all for this month's CX scoop! If you enjoyed these stories as much as we enjoyed collecting them, forward them to a friend who gets excited about making customer experiences better (and remind them to subscribe to get their very own serving delivered monthly!)
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We’ll see you next month with more insights, innovations, and stories from the world of CX.
With clarity and care,
Lucidya Team
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