The
Gallery
How Lucidya learned to look like a leader in 2025
Welcome to the gallery.This is where 2025 hangs its portraits: the colors we chose, the images we refined, the stories that carried our name. Careful now, the frames in here have a habit of showing off.Go on, this room loves attention.
Every brand has that one year where it finally gets its act together. This was ours.
The region had a lot to say. And it did. 2025 wasn’t quiet. Neither were we.
The Frost Radar moment
Some moments do not need decoration.
They speak for themselves.
This was one of them.
In 2025, Lucidya has been recognized by Frost Radar as the leader shaping customer experience intelligence in the region. A placement earned through proof, scale, and a vision that kept moving forward.
The report sheds a light on:
It is ok to stare. We would too.
The momentum of our innovation.
Our unified CX suite built to solve real problems.
The depth of our Arabic AI and accurate dialect understanding.
Our substantial growth and strategic partnerships.
Made in Saudi and made
for the region
The region had a lot to say.
And this story said the most.
Joining the Made in Saudi Program marked a defining moment for Lucidya.
A milestone rooted in national pride, trust, and technological leadership built in the Kingdom and scaled across MENA.
It was more than a badge.
It was recognition of a Saudi-born innovation that is shaping customer experience at enterprise scale.
The story spread quickly through business circles, media conversations, and the wider AI community, carrying a simple and powerful truth:
Technology built here can lead everywhere.
Some headlines make noise. This one made history.
Stories worth pausing everything for
Building what the region needed.
Not what it was used to.
From early setbacks to a $30M Series B, this conversation peeled back the layers of how Lucidya was built.Pivots, patience, hiring, trust, timing.A full story from idea to impact.
11 countries
75M+ customer experiences shaped.
The largest AI funding round in MENA.
A founder’s journey, told without filters.
Teaching AI to understand Arabic. For real.
A deep conversation on how Arabic-first AI is reshaping customer intelligence in MENA.Dialects, models, real-time analysis, and the science behind understanding millions of voices.
How Lucidya solves Arabic NLP at scale
Why dialects matter more than algorithms
The future of real-time sentiment and CX analytics
From KAUST research labs to transforming CX across the region.
Ranked #1 in our category on LinkedIn.
Two Qs and counting…
Engagements
Every save. Every comment. Every ‘hold on, read this’
Followers
More eyes. More trust. More people joining the conversation.
The ideas that deserved more than one slide
The carousel that broke the morning routine.
A simple cup. A simple idea.
A big reminder that CX should never taste bitter. People didn’t just scroll this one. They sipped it.
Peak engagement.
Zero cooldown
A full breakdown of fan reactions, intensity spikes, and emotional swings.
Brands loved it. Gamers shared it. The industry took notes.
Swipe-through
strategy.
A carousel that taught brands how to stop guessing and start outsmarting.
Every slide had someone saying ‘Oof… we needed this.’
We could show more, but the wall is only so big.
A new home for our message.
And a better welcome for everyone.
You’ve seen how we showed up.
Now see what powered it.
